KarmaBox Terms of Service

Preamble and Introduction

Welcome to KarmaBox software and services!

To use KarmaBox software (hereinafter referred to as 『this software『) and services, you should read and comply with the KarmaBox Software License and Service Agreement (hereinafter referred to as 『this agreement『). Please carefully read and fully understand the terms, especially the clauses that exempt or limit liability.

This agreement is signed between you and KarmaBox service provider regarding your use of this service. By checking, clicking confirm, registering, logging in, using or otherwise expressly or implicitly accepting this agreement, you are deemed to have read and agreed to be bound by this agreement.

If you are under 18 years old, please read and decide whether to agree to this agreement under the supervision and companionship of your guardian, and use this service under the guidance of your guardian.

I. Scope of the Agreement

1.1 Scope of Applicable Parties

This agreement is between the user (hereinafter referred to as 『you『) and Beijing Ciyuan Cloud Technology Co., Ltd. (hereinafter referred to as 『we『) regarding your downloading, installing, using, copying this software, and using related services.

1.2 Content Covered by This License Agreement

The licensed content under this agreement refers to the KarmaBox multi-agent workbench, private domain AI collaboration system, and related software licenses and services that we provide to users.

1.3 Account Registration and Login

During account registration or use of this service, you may need to fill in necessary information, including but not limited to phone number, email, username, enterprise information, etc. If there are special provisions in laws and regulations, you need to fill in real identity information.

You shall not maliciously register, batch register, impersonate others to register, or obtain accounts in batches through technical means.

II. About This Service

2.1 Service Content

This service refers to intelligent workbench services provided to users based on large language models, multimodal models, knowledge base retrieval, automated execution, multi-agent collaboration and other technologies, including but not limited to:

  • AI Q&A and content generation
  • Multi-model access and switching
  • File upload, parsing and knowledge base management
  • Intelligent avatars, role collaboration and task orchestration
  • Automated execution, desktop operations and workflows
  • Localized deployment, sovereign AI and data isolation capabilities

2.2 Service Forms

This service may include PC client, web client, mobile client, plugins, mini programs, API interfaces, local deployment versions, all-in-one machine versions and other forms, subject to the actual product forms provided.

2.3 Service License Scope

III. Service Usage Restrictions

AI-generated content in this service is automatically generated by artificial intelligence models and does not represent our position, views or commitments, and is for your reference only.

If it involves professional fields such as law, medical, finance, investment, taxation, education, recruitment, psychological counseling, life and health, this service cannot replace professional opinions. You understand and agree:

  • You are responsible for the judgments and actions you make using the content generated by this service
  • You shall not use this service for illegal, high-risk, fraudulent, discriminatory, privacy-infringing or other improper purposes
  • You shall not use this service as the sole basis for decision-making

IV. Software Acquisition, Installation and Updates

4.1 Software Acquisition

You can obtain this software through official websites, authorized channels, partners or officially authorized third-party platforms. If you obtain this software from unauthorized third parties, we cannot guarantee its security, integrity and availability.

4.2 Software Installation and Uninstallation

You should select the appropriate software version for installation according to the actual device environment. If you no longer use this software, you can uninstall it yourself.

4.3 Software Updates

To improve experience, enhance security, and improve functions, we may upgrade, replace, repair or adjust the software from time to time. After the release of a new version, the old version may not be able to continue to be used.

V. User Data and Personal Information Protection

5.1 Information Collection and Use

We will collect, use, store, share and protect your personal information in accordance with the KarmaBox Privacy Policy.

5.2 Data Security

We will take reasonable technical and management measures to protect your data security, including but not limited to: encrypted storage and transmission, permission control, localized deployment, data isolation, operation log audit, multi-factor authentication.

5.3 Upload Content Requirements

VI. Main Rights and Obligations Clauses

6.1 Account Usage Norms

KarmaBox accounts can be logged in through mobile phone number, email, WeChat, enterprise account or other methods supported by the platform. You are responsible for properly keeping account, password, verification code, device authorization information, API Key, enterprise administrator permissions and other information, and bear legal responsibility for all behaviors under the account.

6.2 User Precautions

You understand and agree that: in order to provide you with effective services, this software may occupy resources such as terminal equipment, servers, browsers, local storage, network bandwidth, processors, GPUs, memory, and disk space during operation.

VII. User Conduct Norms

7.1 Prohibited Content and Illegal Activities

When using this service, you should abide by laws and regulations, and shall not produce, input, upload, synchronize, store, share, disseminate, guide AI to generate or use this service to engage in the following content or behavior:

  • Opposing the basic principles determined by the constitution
  • Endangering national security, leaking state secrets, subverting state power
  • Spreading obscenity, pornography, gambling, fraud, violence, terror and other illegal content
  • Infringing on others' intellectual property rights, trade secrets, data rights, privacy rights

If you violate this agreement or relevant laws and regulations, you shall bear the consequences of responsibilities, losses, penalties, complaints, claims, etc.

VIII. Software and Service Data Usage Norms

Without the express written permission of KarmaBox, you shall not share, copy or forward the data, content and functions of this software and related services.

You shall not obtain the data or content of KarmaBox software and related services through crawlers, batch scraping, interface cracking, automated scripts or other abnormal technical means.

IX. Advertising

You fully understand and agree that KarmaBox and its partners may display advertisements, promotions or promotional information on the platform or in services, including commercial or non-commercial content.

The authenticity, accuracy and reliability of advertisements still need to be judged by yourself. Unless otherwise provided by law, you shall bear the risks of actions or transactions based on advertising information.

X. Intellectual Property and Other Rights

10.1 KarmaBox Rights Statement

KarmaBox and its dependent programs, software, algorithms, models, interface designs, plugin systems, task flow components, etc., are all content owned by Beijing Ciyuan Cloud Technology Co., Ltd. or its authorized parties.

10.2 Use Without Permission Prohibited

Without the written permission of Beijing Ciyuan Cloud Technology Co., Ltd. or relevant rights holders, you shall not use, copy, disseminate, modify, publish, or transfer the above intellectual property rights or related content for commercial or non-commercial purposes by yourself or authorize third parties.

10.3 User Uploaded Content Ownership

XI. Disclaimer

During the use of this software and related services, you may encounter force majeure and other factors (force majeure refers to objective events that cannot be foreseen, overcome and avoided), including government actions, natural disasters, network failures, hacker attacks, wars or other similar events. In the event of force majeure, Beijing Ciyuan Cloud Technology Co., Ltd. will take reasonable measures to repair in a timely manner in accordance with industry standards and best practices.

You understand and agree that Beijing Ciyuan Cloud Technology Co., Ltd. has the right to modify, interrupt, suspend or terminate this software and related services for the overall operation of the service or based on other business decisions, without assuming responsibility or compensation to users.

Users clearly understand and agree that: Beijing Ciyuan Cloud Technology Co., Ltd. provides services according to existing technical conditions and does not provide express or implied warranties, including merchantability or fitness for a particular purpose.

XII. Breach Handling

You understand and agree that: if Beijing Ciyuan Cloud Technology Co., Ltd. discovers on its own or receives complaints and reports from others, and after independent judgment by Beijing Ciyuan Cloud Technology Co., Ltd., it is confirmed that your behavior or published content violates laws and regulations, this agreement or other rules published by Beijing Ciyuan Cloud Technology Co., Ltd., Beijing Ciyuan Cloud Technology Co., Ltd. has the right to unilaterally take one or more of the following measures according to specific circumstances:

  • Warn you
  • Restrict your use of some or all functions of this software and services
  • Delete, block related content or disconnect links
  • Suspend or terminate your use of the corresponding account

XIII. Jurisdiction and Applicable Law

The establishment, effectiveness, performance, interpretation and dispute resolution of this agreement shall be governed by the laws of the mainland of the People's Republic of China (excluding conflict laws).

This agreement is signed in Chaoyang District, Beijing, People's Republic of China.

If there is a dispute or controversy between you and Beijing Ciyuan Cloud Technology Co., Ltd., it should first be resolved through friendly negotiation; if negotiation fails, you agree to submit the dispute or controversy to the people's court with jurisdiction at the place where this agreement is signed.

XIV. Minor Usage Tips

This service is mainly provided to adults. If you are under 18 years old, you need to carefully read and agree to this agreement before using KarmaBox services under the supervision, guidance and consent of your guardian.

We attach importance to the protection of minors' personal information. When minors use KarmaBox to enter prompts or use related functions, they should enhance personal protection awareness, operate cautiously, and use this service correctly with the consent and guidance of their guardians.

When teenagers use KarmaBox and related services, they should use the Internet reasonably under the supervision and guidance of their guardians, avoid addiction to virtual space, and develop good Internet habits.

XV. Third-Party Software or Technology

This software may use third-party software or technology (including open source code and public domain code that may be used), and Beijing Ciyuan Cloud Technology Co., Ltd. and third parties each assume responsibilities within the scope stipulated by laws and regulations.

If this software uses third-party software or technology, Beijing Ciyuan Cloud Technology Co., Ltd. will display relevant agreements or documents to users in accordance with relevant laws and regulations or agreements.

Disputes arising from the use of third-party software or technology shall be resolved by the third party. Beijing Ciyuan Cloud Technology Co., Ltd. does not provide customer support for third-party software or technology.

XVI. Other

Beijing Ciyuan Cloud Technology Co., Ltd. has the right to modify the terms of this agreement when necessary. You can view the relevant agreement terms in the latest version of this software. After the terms of this agreement are changed, if you continue to use this software, you are deemed to have accepted the modified agreement.

If you have comments or suggestions on this agreement or this service, you can submit them through the relevant pages in the product after logging in. If you find illegal, irregular or content that infringes your legitimate rights and interests in KarmaBox services, please contact us for complaints or reports at any time.

Beijing Ciyuan Cloud Technology Co., Ltd. Release Date: April 2, 2026 Effective Date: April 2, 2026